Administrative Citation Information

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IMPORTANT: 

  • For Vacation Rental/Homeshare related citations, pre-citation or courtesy notices are not given (see Admin Reg 08/2014). 
  • There are different appeal venues depending on the violation - please read the following sections carefully to determine which venue, form and fees apply to you.
  • Please know that the City of Palm Springs contracts with a third party, Citation Processing Center, for management of citations.  
  • If you wish to request documents from the City that pertain to your case, you may do so under the California Public Records Act.  Please see the City Clerk's website for the form.  DO NOT include your request for documents within your appeal form.

FOR ADMINISTRATIVE CITATIONS RELATING TO:  OPERATING WITHOUT A REGISTRATION CERTIFICATE ($5000+ fines); and for SUSPENSION (not Estate Homes), REVOCATION OR DENIAL OF A REGISTRATION CERTIFICATE 

To pay your fine - DO NOT send payment to the City of Palm Springs; send payments to the Citation Processing Center below.  Payment can be made on line or by phone.  Payment must be received within 15 calendar days of the citation mailing date (unless you are appealing).

City of Palm Springs
  Administrative Citation Program c/o

Citation Processing Center
P.O. Box 7275
Newport Beach, CA  92658-7275
1 (800) 969-6158
www.citationprocessingcenter.com

To appeal your citation - Your request for appeal form and appeal fee must be received by the City of Palm Springs City Clerk's office and NOT the Citation Processing Center. 

A party receiving a citation may appeal it within fifteen (15) calendar day of the citation mailing date. A party receiving a Suspension/Revocation/Denial of the Registration Certificate letter may appeal it within fifteen (15) calendar days of the letter mailing date; please follow the additional instructions in the letter.  The provisions of Palm Springs Municipal Code Chapter 2.50 will apply to the appeal process and hearing in such cases.   

If you choose to appeal this citation,  payment of the fine is suspended pending a final decision by the Administrative Appeals Board.  However, you must pay the non-refundable then-current appeal fee ($784.00) and submit the request for appeal form to the Palm Springs Office of the City Clerk no later than fifteen (15) calendar days  of the date the citation is mailed.  This appeal fee applies for all Administrative Appeals Board appeal hearings including a Suspension/Revocation/Denial of the Registration Certificate.

Please read FAQs before appealing a citation; download FAQs here.

Download the appeal form here.  When completed, send to the Palm Springs Office of the City Clerk.

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 FOR SUSPENSION OF AN ESTATE HOME REGISTRATION CERTIFICATE (an Estate Home has 5 or more bedrooms)

If your Estate Home receives 4 citations in a 24 month period, your Land Use Permit will be addressed by the City of Palm Springs Planning Commission at a public meeting hearing.  The Planning Commission will review your Land Use Permit for modification or revocation pursuant to PSMC Section 93.26.16(c).

Pending the outcome of the Planning Commission 's decision at the hearing, the Vacation Rental Compliance Department will review the citations with respect to PSMC 5.25 requirements, including a 2 year suspension of the Vacation Rental Registration Certificate as applicable and pursuant to PSMC Section 5.25.090(b).


FOR Operational Administrative Citations (typically $500, $1000, $2500; examples include Not Posting City ID on Advertising, music, parking, trash,...)

To pay your fine - DO NOT send payment to the City of Palm Springs; send payments to the Citation Processing Center below.  Payment can be made on line or by phone.  Payment must be received within 15 calendar days of the citation mailing date (if you were given a citation in person, the 15 calendar days begins then).  You must pay your fine first in order to appeal.

City of Palm Springs
  Administrative Citation Program c/o

Citation Processing Center
P.O. Box 7275
Newport Beach, CA  92658-7275
1 (800) 969-6158
www.citationprocessingcenter.com

To appeal your citation - Your request for appeal form must be made to the Citation Processing Center and NOT the City of Palm Springs City Clerk's office. 

A party receiving a citation may appeal it within fifteen (15) calendar days  of the citation mailing date (if you were given a citation in person, the 15 calendar days begins then). The provisions of Palm Springs Municipal Code Chapter 1.06 will apply to the appeal process and hearing.   

If you choose to appeal this citation,  payment of the fine is mandatory.  However, there is no separate appeal fee required.  Note, currently you cannot request an appeal on line but you can pay on line.  Request for appeal forms must be mailed to the Citation Processing Center.

Please read FAQs before appealing your citation; download FAQs here.

Download the appeal form here.  When completed, send it to the Citation Processing Center.